Privacy Policy

Last Updated: September 14, 2025

1. Introduction

At ProgMaze, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you contact ProgMaze or request our services, we collect your name, email address, phone number, company name, and project requirements.
  • Technical Information: Our website automatically collects IP addresses, browser types, device information, and pages visited to improve user experience.
  • Project Information: Details about your development needs, business goals, technical specifications, and any materials you provide for your projects.
  • Communication Records: Copies of correspondence including emails, contact form submissions, project discussions, and support requests.
  • Payment Information: Billing details and transaction records (processed securely through third-party payment providers).

3. How ProgMaze Uses Your Information

ProgMaze uses collected information for the following purposes:

  • Project Delivery: To provide web development, mobile app development, consulting, and other services you've requested from ProgMaze.
  • Communication: To respond to inquiries, send project updates, share technical information, and provide customer support.
  • Service Improvement: To analyze how clients use our services and improve ProgMaze's offerings based on feedback and usage patterns.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Marketing: With your consent, to send newsletters about ProgMaze's new services, case studies, and industry insights. You can unsubscribe anytime.

ProgMaze will never sell your personal information to third parties for marketing purposes.

4. Information Sharing

ProgMaze do not your information in any circumstances. In case information has to be shared with service provider or any third party we ask for client/user permission.

5. Data Security at ProgMaze

ProgMaze implements industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls limiting employee access to sensitive data
  • Regular security audits and vulnerability assessments
  • Secure backup systems for business continuity

While we implement strong security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. Your Privacy Rights

You have the following rights regarding your personal information at ProgMaze:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to our processing of your information for specific purposes
  • Data Portability: Request your data in a structured, machine-readable format
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at privacy@progmaze.com. We will respond within 30 days.

7. Cookies and Tracking

ProgMaze uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website to improve services
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. We do not use cookies for advertising or tracking across other websites.

8. Data Retention

ProgMaze retains your information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

Project files and communications are typically retained for 3 years after project completion. Marketing data is retained until you unsubscribe. We securely delete or anonymize data when no longer needed.

9. Updates to This Policy

ProgMaze may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Continued use of ProgMaze's services after changes constitutes acceptance of the updated policy.

Have Questions?

If you have any questions about these terms, please don't hesitate to contact us.